Payments
Visa, Visa Debit, Mastercard, American Express, Shop Pay, PayPal, Afterpay (Canada Only), Google Pay, and Apple Pay.
Afterpay is a service (only available in Canada) that allows you to make purchases now and pay for them in four payment installments, made every two weeks with zero interest.
You can use Afterpay by adding items to your shopping bag and checkout as normal. At the checkout, choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, while returning customers log in to make their purchase.
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method.
If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Please note that you cannot purchase Gift Cards using Afterpay, and you must meet additional eligibility requirements to qualify.
If you would like to know more about Afterpay, visit www.afterpay.com for a comprehensive list of FAQs, terms, instalment agreement well as Afterpay’s Privacy Policy.
If you have any questions about your Afterpay account, please contact Afterpay directly.
Thanks for reaching out to find out why your recent order request was not approved by Afterpay. SAXX Support Team is not able to advise why your payment failed. Please contact Afterpay Customer Support directly at 833-386-0210.
Standard hours: Monday through Friday 9AM to 5PM (CST). If you prefer a digital method, their webform is https://help.afterpay.com.
No, coupon codes are not valid for use during a sale.
If you purchased an item that it is now on sale or promotion, please contact the SAXX support team to request a price match. We ask that you have the Order #, Product details, and current sale price ready.
Price match requests must be submitted while the item is still on sale. Any requests received after the promotion has ended will not be processed.
For North American customers, orders shipping in Canada will be charged in Canadian dollars. Orders shipping in the USA will be charged in US dollars.
For International customers, payment is collected in the currency selected when you begin your transaction. This is calculated on a Canadian dollar base amount. For the purposes of international shipping paperwork, the base amount declared on the commercial invoice will be indicated in Canadian Dollars.
Discounted prices are as marked on eligible items. Quantities are limited; discounted price is available only until the end of the sale period. Offer cannot be applied to previous purchases. Visit our Terms & Conditions to learn more.
British Columbia – 7% PST / 5% GST
Manitoba - 7% PST / 5% GST
Saskatchewan – 6% PST / 5% GST
Ontario– 13% HST
Nova Scotia, New Brunswick, Newfoundland, Prince Edward Island - 15% HST
All remaining Canadian provinces - 5% GST
GST# (77852 4892 RT0001)
Quebec enterprise number (NEQ)# 12247 71009 TQ0001
Saskatchewan provincial sales tax account#2689644
Manitoba RST account# 77852 4892 MT0001
BC provincial sales tax# PST-1057-4465
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Check the balance of your gift card here: https://www.saxxunderwear.ca/a/gc/gift-card/balance/View form