Comfort Guarantee


We want you to experience the comfort and performance SAXX Underwear has to offer. You can read all the reviews but we know sometimes you need to try it before you buy it. To make it easy, we're willing to exchange or refund your order if you are not satisfied with your SAXX Underwear within 30 days of purchase.


  • SAXX Underwear only. T-shirts are excluded.
  • Only available to customers in North America.
  • Applies to any order on or through one of our authorized retailers.
  • All requests need to be made within 30 days of purchase. Proof of purchase from an authorized retailer or is required for exchange or refund.
  • If you choose to exchange an item, we will ship the item to you free of charge. Please contact our sales support team using to arrange this. If the item was purchased from one of our authorized retailers, please do not take the product back to the retailer, contact us directly.
  • For all exchanges and refunds, we require that you contact us before sending anything back. Please e-mail with your order number and proof of purchase.
  • Unless prohibited by applicable law, the SAXX Comfort Guarantee does not apply to purchases made from unauthorized sellers, including unauthorized websites.